
Providing education, support, and resources
to guide you on your dementia care journey
Serving Alameda and Contra Costa Counties in Northern California
End-of-Life Issues
Being Mortal: Medicine and What Matters in the End Gawande, A. (2017)
California Hospice and Palliative Care Organization
End-of-Life Care: Providing Care and Comfort
National Institute on Aging
Five Reasons to Create Your End of Life Plan
(Even if you're nowhere near dying)
Insight Memory Care Center
National Hospice and Palliative Care Organization
What Loved Ones Should Know About the End of Life
VeryWell Health
Financial Planning
and Long-Term Care
California Advocates for Nursing Home Reform
Medi-Cal Estate Planning Fact Sheets
California Advocates for Nursing Home Reform
Overview of Medi-Cal for Long Term Care
California Advocates for Nursing Home Reform
National Institutes of Health/National Institute on Aging
California Advocates for Nursing Home Reform
Grief and Loss
Medicare
Grief and Loss
Family Caregiver Alliance
Sixteen Tips for Continuing Bonds with People We’ve Lost
Appealing a Hospital Discharge – Medicare Guidelines
Authorization to Disclose Personal Information
This form must be on file for Medicare to talk with someone other than the beneficiary
Challenging Hospital Discharge Decisions
California Advocates for Nursing Home Reform (CANHR)
Discharge Planning Checklist – Medicare
Hospital Discharge Planning: A Guide for Families and Caregivers
Family Caregiver Alliance
Livanta – Beneficiary and Family Centered Care Quality Improvement Organization
Medical case review and appealing Medicare discharge in
California. 1-877-588-1123
Medi-Cal Information
California Department of Health Care Services
Medicare Beneficiary Notices Initiative
Explanations and links to forms related to your rights and protections (financial and appeals).
Medicare – Care Compare
Tool for comparing and evaluating hospitals, doctors and
clinicians, nursing homes, home health agencies, dialysis
facilities, and hospice agencies.
Medicare Coverage for Dementia Screening (Cognitive Assessment) and Care Plan Services
Medicare Fact Sheets and Booklets
Resources, including 2024 Medicare and You Booklet
Medicare Home Health Coverage: Jimmo v. Sebelius
Law stipulating that no improvement is necessary to qualify for home health coverage.
Medicare Outpatient Observation Notice (MOON)
Medicare Rights, Discharge, and Appeals Forms
Medicare/Centers for Medicare and Medicaid (CMS) Reporting
US Department of Health and Human Services-Office of Inspector General
Online Complaint Form or call 1-800-447-8477
For complaints involving healthcare fraud; quality
of care issues – healthcare facilities and agencies;
medical identity theft; etc.
Self-Advocacy Approaches for Residents and Family Members
California Advocates for Nursing Home Reform (CANHR)
Self-Help Materials for Medicare Appeals
Center for Medicare Advocacy
Legal and Advocacy
Information and Resources
LEGAL
Advance Health Care Directives
Downloadable form for each state from the
National Hospice and Palliative Care Organization
Advance Health Care Directives and POLST
Family Caregiver Alliance
California: Advance Health Care Directive
Fillable form from CA Probate Code
Carefull
Financial safety service that guards your money, credit, and identity from threats, thieves, and everyday money mistakes. "Carefull provides all-in-one financial safety, covering both outside threats and inside risks — backed by $1 million of identity theft insurance."
Horizon Elder Law and Estate Planning San Ramon
Julie Fiedler, Certified Elder Law Attorney
A law firm that specializes in serving individuals, families, and seniors by providing assistance with governmental entities and long-term care planning. The firm also offers services in probate, guardianship and conservatorship administration in the East Bay area and California.
Legal and Financial Planning for People
Living with Dementia
National Institute on Aging/National Institutes of Health
Legal Assistance for Seniors
No or low-cost services
Alameda County Legal Assistance for Seniors
Contra Costa County Senior Legal Services
All other counties in California
Myths and Facts About Healthcare Advance Directives
American Bar Association
Physician Orders for Life Sustaining Treatment
(forms for each state)
Recognizing and Reporting Elder Abuse
California Advocates for Nursing Home Reform
ADVOCACY
CANHR – California Advocates for Nursing Home Reform
Online Complaint Form or call 1-800-474-1116
Questions or complaints about all issues
involving elders
Community Care Licensing (CA Department of Social Services)
Online Complaint Form or call 1-844-538-8766
Complaints about facilities that serve older
adults and children
Five Tips for Collaborating with Healthcare Professionals During Your Dementia Journey
Teepa Snow
Health Insurance Counseling and Advocacy
HICAP agencies in each county are run by the California Department on Aging
For all counties in CA, Google HICAP + county; for other states, Google SHIP + county and state
HICAP provides free and unbiased community education, individual counseling, and advocacy to Medicare beneficiaries about Medicare, Supplemental Insurance, Prescription Drugs and Medicare Advantage plans, Long Term Care Insurance, Medicare Appeals, and Low-Income Assistance programs. HICAP is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health care benefits and rights are threatened or denied. HICAP does not sell, endorse, or recommend any specific insurance product or plan. www.lashicap.org
U.S. Department of Health and Human Services
How to Be an Effective Advocate for Aging Parents AARP article
National Long-term Care Ombudsman Resource Center
Talking with Your Doctor: A Guide for Older People
A hard copy of this booklet can be ordered on the NIH/NIA publications site
C.A.R.E. Act
Caregiver Advise, Record, Enable
Law outlining support for family caregivers in most states
C.A.R.E. Act Wallet Cards
Downloadable cards and info for each state
Video Library
Caregiver Training Videos - UCLA Alzheimer's and Dementia Care Program
This site has informational videos on a wide range of topics relevant to caregiving. Subtitles in several different languages are available on most of the videos.
Teepa Snow – Positive Approach to Care™
Connecting Through Music (Teepa Snow)
Teepa Snow – Positive Approach to Care™
How Alzheimer’s Changes the Brain
National Institute on Aging
You’re Noticing Changes
Teepa Snow – Positive Approach to Care™
What’s the Difference Between Dementia and Alzheimer’s?
Trinity College, Dublin, Ireland
What It’s Like to Live with Dementia
Alzheimer's Association (personal story)
What Others Say About an Alzheimer’s Diagnosis
Alzheimer’s Association (personal stories)
What You Can Do to Prevent Alzheimer’s
Risk-reduction strategies
Lisa Genova, PhD., TED Talk, May 2017